1 00:00:00,000 --> 00:00:00,000 2 00:00:08,970 --> 00:00:11,137 Hi , I'm Kevin Larson , public affairs 3 00:00:11,137 --> 00:00:12,914 officer for Winn Army Community 4 00:00:12,914 --> 00:00:15,026 Hospital , and I'm coming at you with 5 00:00:15,026 --> 00:00:14,670 another episode of The Winning 6 00:00:14,670 --> 00:00:16,614 Frontline , the show where we talk 7 00:00:16,614 --> 00:00:18,726 about how readiness is our number one 8 00:00:18,726 --> 00:00:20,781 mission here at the hospital on Ford 9 00:00:20,781 --> 00:00:23,590 Stewart . I'm joined in this episode by 10 00:00:23,590 --> 00:00:25,812 Lieutenant Colonel Samantha Bazan . She 11 00:00:25,812 --> 00:00:28,034 is the deputy commander for quality and 12 00:00:28,034 --> 00:00:29,979 safety and she has a lot of things 13 00:00:29,979 --> 00:00:32,830 under her purview that affects pretty 14 00:00:32,830 --> 00:00:34,608 much everything here at Win Arm 15 00:00:34,608 --> 00:00:36,663 Community Hospital , man . Thank you 16 00:00:36,663 --> 00:00:38,552 for joining me . Hey , thanks for 17 00:00:38,552 --> 00:00:40,830 having me . It's a pleasure having you . 18 00:00:40,830 --> 00:00:40,744 So first and foremost , what do you 19 00:00:40,744 --> 00:00:42,966 want our beneficiaries to know about My 20 00:00:42,966 --> 00:00:45,077 Military Health and scheduled virtual 21 00:00:45,077 --> 00:00:48,625 visits ? He was introduced as a way of 22 00:00:48,625 --> 00:00:50,665 making the care more flexible and 23 00:00:50,665 --> 00:00:53,134 accessible for our beneficiaries . So 24 00:00:53,634 --> 00:00:55,974 not only does that improve the patient 25 00:00:56,384 --> 00:00:58,465 access to the system , but it also 26 00:00:58,465 --> 00:01:00,298 actually has components where it 27 00:01:00,298 --> 00:01:02,380 improves the providers . Ability to 28 00:01:02,380 --> 00:01:04,419 manage their panels and their 29 00:01:04,419 --> 00:01:06,530 individual patients who may need less 30 00:01:06,530 --> 00:01:08,697 or more . So it's meeting the patients 31 00:01:08,697 --> 00:01:10,808 where they are and then providing for 32 00:01:10,808 --> 00:01:12,975 the health care providers to have more 33 00:01:12,975 --> 00:01:12,580 flexibility in their schedule too , 34 00:01:12,739 --> 00:01:14,906 essentially . Some patients can access 35 00:01:14,906 --> 00:01:17,128 the system and just need something very 36 00:01:17,128 --> 00:01:19,350 quick , while others , you know , maybe 37 00:01:19,350 --> 00:01:19,330 you do need a little bit more time . 38 00:01:19,339 --> 00:01:20,950 And so by allowing them some 39 00:01:20,950 --> 00:01:23,172 flexibility in their schedules they can 40 00:01:23,172 --> 00:01:25,450 prioritize where that time needs to be . 41 00:01:25,450 --> 00:01:27,617 Talking about prioritizing time , what 42 00:01:27,617 --> 00:01:29,672 kinds of visits are Best for virtual 43 00:01:29,672 --> 00:01:31,672 visits and then also , is there any 44 00:01:31,672 --> 00:01:33,839 benefit for a parent to have to make a 45 00:01:33,839 --> 00:01:35,672 virtual visit for a child ? Many 46 00:01:35,672 --> 00:01:37,506 conditions or needs are actually 47 00:01:37,506 --> 00:01:39,339 appropriate for virtual care . A 48 00:01:39,339 --> 00:01:41,339 routine medication refill , chronic 49 00:01:41,339 --> 00:01:43,339 disease check-in , or management or 50 00:01:43,339 --> 00:01:45,228 touch points with your provider . 51 00:01:45,228 --> 00:01:47,395 Follow-ups are great for virtual , but 52 00:01:47,395 --> 00:01:49,561 even a lot of the acute issues where a 53 00:01:49,561 --> 00:01:51,617 physical exam is not required , that 54 00:01:51,617 --> 00:01:53,839 can actually be handled virtually uh as 55 00:01:53,839 --> 00:01:56,006 long as the patient . And the provider 56 00:01:56,006 --> 00:01:58,339 are comfortable with that . For parents , 57 00:01:58,339 --> 00:02:00,450 sure , spouses , parents , you know , 58 00:02:00,450 --> 00:02:00,449 soldiers , we're all busy . We all have 59 00:02:00,449 --> 00:02:02,690 a lot of things going on . If you have 60 00:02:02,690 --> 00:02:04,801 multiple children , for example , and 61 00:02:04,801 --> 00:02:06,857 it's a day where your kids are off , 62 00:02:06,857 --> 00:02:08,968 you may have to go and find childcare 63 00:02:08,968 --> 00:02:10,912 for the other siblings , where you 64 00:02:10,912 --> 00:02:13,134 won't have to do that anymore , right ? 65 00:02:13,134 --> 00:02:12,889 It's in the convenience of your home or 66 00:02:12,889 --> 00:02:14,889 on the go or wherever you are . And 67 00:02:14,889 --> 00:02:17,000 then how is it going to evolve here ? 68 00:02:17,000 --> 00:02:19,167 We are live with this in every primary 69 00:02:19,167 --> 00:02:21,222 care and behavioral health clinic at 70 00:02:21,222 --> 00:02:23,445 this . Time where we're looking next is 71 00:02:23,445 --> 00:02:25,500 where can we overlay this in some of 72 00:02:25,500 --> 00:02:27,667 the specialty services and other areas 73 00:02:27,667 --> 00:02:27,485 in the hospital . So we have some ideas . 74 00:02:27,554 --> 00:02:29,776 We're not quite there yet , but that is 75 00:02:29,776 --> 00:02:31,943 definitely coming in the future things 76 00:02:31,943 --> 00:02:33,998 like Farm D consultations for that . 77 00:02:33,998 --> 00:02:35,943 Now some of that isn't ideal to do 78 00:02:35,943 --> 00:02:37,943 virtually , but some of it can . We 79 00:02:37,943 --> 00:02:40,165 just have to be a little creative uh in 80 00:02:40,165 --> 00:02:42,221 in design . You can access that care 81 00:02:42,221 --> 00:02:44,498 virtually from anywhere really . Ma'am , 82 00:02:44,498 --> 00:02:43,764 thanks for joining me on this episode 83 00:02:43,764 --> 00:02:45,764 of The Winning Frontline . It was a 84 00:02:45,764 --> 00:02:47,820 pleasure having you to talk about My 85 00:02:47,820 --> 00:02:49,986 military help . Absolutely . That's it 86 00:02:49,986 --> 00:02:51,931 for this episode . Look for future 87 00:02:51,931 --> 00:02:51,869 episodes real soon .