Customer Service 

Patient Relations/Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility.  
Phone Number: 571-802-0407

Beneficiary Counseling and Assistance Coordinator (BCAC)  

BCACs educate and help you with TRICARE-related inquiries.
Phone Number: (912) 435-6716
Email: usarmy.stewart.medcom-winn.list.ft-stewart-bcacdcao@health.mil

Debt Collection Assistance Officer (DCAO) 

DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report.
Phone Number: (912) 435-6716
Email: usarmy.stewart.medcom-winn.list.ft-stewart-bcacdcao@health.mil

Interactive Customer Evaluation (ICE) 

ICE is a web-based tool that collects your feedback on services at this facility.